Overview
This session offers a comprehensive exploration of Retail Banking, covering core functions, technological trends, and IT transformation. Part 1 introduces Retail Banking services and key functionalities, including branch systems and direct banking channels. Part 2 discusses Retail Banking data landscape and technology systems, emphasizing decision-making and customer experience. Part 3 explores the necessity of IT transformation and emerging technologies like cloud computing for Retail Banking’s future. Attendees gain valuable insights crucial for navigating the evolving Retail Banking technology landscape.
Requirements
You need no more than a desire to learn and take action by purchasing a course right away! That’s all it takes to excel with us.
What You’ll Learn From This Course
Welcome and Course OverviewKick-off the session with introductions, a high-level course overview, and a roadmap for the module.
Retail Banking Introduction and Service OverviewGain a foundational understanding of Retail Banking services and how they cater to individual customers.
Exploring Key Functions and Products in Retail BankingDelve into the core functionalities of Retail Banking, including deposit accounts, lending, and wealth management products.
Indirect Channels: Examining Branch SystemsExplore the role of branch networks and the technologies used to support them.
Direct Channels Discussion: Call Center, ATM, Online BankingDiscuss the functionalities and technologies behind various direct banking channels, including call centers, ATMs, and online banking platforms.
Online Banking Applications Infographic
Retail Banking Data Landscape DiscussionExplore the vast amount of data generated in Retail Banking and its role in decision-making and customer experience.
Mortgage Banking Applications Infographic
Marketing Systems Introduction: Functions OverviewUnderstand the role of marketing technology in a Retail Banking context.
Retail Banking Financing and Accounting Applications DiscussionDiscuss the importance of robust financial management systems for Retail Banking institutions.
Systems in Retail Banking DiscussionExplore the various technology systems that underpin Retail Banking operations.
IT Transformation in Retail Banking: Necessity DiscussionDiscuss the critical need for IT transformation in Retail Banking to remain competitive and deliver exceptional customer experiences. Explore the drivers of change and emerging technologies like cloud computing.
Retail BankingCustomer 360 & Cloud Transformation Architectures
Retail Bank Cloud AdoptionArchitecture Discussion
Curriculum
1 module · 14 lessons · 2h 57m of video
Introduction, Course Overview, and Module Contents14 Lessons · 177 min
- Retail Banking Introduction and Service Overview23 min
- Exploring Key Functions and Products in Retail Banking14 min
- Indirect Channels: Examining Branch Systems8 min
- Direct Channels Discussion: Call Center, ATM, Online Banking12 min
- Online Banking Applications Infographic8 min
- Retail Banking Data Landscape Discussion9 min
- Mortgage Banking Applications Infographic8 min
- Marketing Systems Introduction: Functions Overview5 min
- Retail Banking Financing and Accounting Applications Discussion7 min
- Systems in Retail Banking Discussion18 min
- IT Transformation in Retail Banking: Necessity Discussion45 min
- Retail Banking: Customer 360 & Cloud Transformation Architectures9 min
- Retail Bank Cloud Adoption: Architecture Discussion6 min
This course is one module of The FinTech CTO Program
Get all 22 modules, 173 lessons and a certificate for $399.00 (was $499.00).
Instructor
Vamsi Kiran ChemitigantiInstructor
Vamsi works as an Industry GM at a hyperscaler and has two plus decades of experience on Financial Services, Telco, Edge Computing, Retail and other industry verticals.
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